Exchange and Refund

“If you are dissatisfied with an item, we want to quickly correct the problem.”

 

 

EXCHANGE AND REFUND

  • If you are dissatisfied with an item, we want to quickly correct the problem. We will gladly replace the item or refund the amount you paid.
    • Note: We are going to do our best to replace the piece you purchased by another identical piece.
    • Please, just consider that jewelries are frequently discontinued, or they are out of stock for a period. In both cases you will be promptly informed.
    • We will solve your problem with the most convenient way for you. Which are: you can wait for an identical piece come back in stock (if it had not been discontinued), choose another piece (if the piece had been discontinued) or to be refunded.

 

  • You may cancel an order at any time prior shipment.